Return & Refunds

Return & Refund Policy

We want you to love your order, but since each item is made to order, we handle returns and refunds a bit differently.

✅ Accepted Returns

We only accept returns or replacements if:

  • The item arrived damaged

  • The item is defective

  • The item you received is not what you ordered

📷 How to Request a Return or Replacement

  1. Contact us at [your email] within 7 days of delivery.

  2. Include your order number and clear photos of the item and the issue.

  3. Our team will review and offer a replacement or refund if approved.

❌ Non-Returnable Items

We cannot accept returns or refunds for:

  • Incorrect size ordered

  • Change of mind

  • Customer preferences (e.g. color/design)

Please check our size guide before placing your order to ensure the best fit.

💳 Refunds

If a refund is approved, it will be issued to your original payment method within 5–10 business days.

If you have any concerns, feel free to contact us. We're happy to help.