Shipping policy
🚚 Shipping Policy
We ship across Europe and the UK with reliable delivery partners. Since each product is made especially for you after ordering, please review the timelines and details below.
📦 Order Processing Time
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All products are made to order and typically take 2–5 business days to process.
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You will receive an email confirmation with tracking details once your order is shipped.
🌍 Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| European Union (EU) | 2–6 business days |
| United Kingdom | 3–7 business days |
| Other Europe | 4–9 business days |
Note: Delivery times are estimates, not guarantees. Delays may occur due to local holidays, customs, or courier issues.
💶 Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. We strive to keep shipping fees fair and transparent.
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Free shipping may be available for qualifying orders. See banner or promotions for details.
🛂 Customs & Import Taxes
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EU and UK customers: No customs fees or import taxes apply.
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Non-EU/EEA countries: You may be subject to local customs or VAT, which is not included in our prices.
❗ Incorrect Address or Missed Delivery
Please double-check your address at checkout. We are not responsible for:
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Delivery failures due to incorrect or incomplete addresses
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Missed delivery attempts or unclaimed packages
If a package is returned to us, reshipping costs will apply.
❓ Where is my order?
You can track your order using the link sent in your shipping confirmation email. If your order hasn't arrived within 10 business days of shipping, feel free to contact us.